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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabriel Weaver

June 26, 2026

5  out of  5
rating by Gabriel Weaver
"My husband and I recently relocated from another state and were urgently looking for auto insurance. Wyatt helped us quickly and got us the best rate possible! He was very professional and answered all of our questions. Would highly recommend!!"
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Shaun Thrasher

June 25, 2026

5  out of  5
rating by Shaun Thrasher
"Katie has been my insurance agent for years. Her and her team are prompt, compassionate, and thorough. When most people think of insurance, they think it’s a chore, but Katie makes insurance enjoyable and easy to understand. If you’re new to town or are shopping around give Katie a call!"
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Aaron Lawler

June 25, 2026

5  out of  5
rating by Aaron Lawler
"I have been a customer here for a long time and have always had such great service. All the members have a great wealth of information for all the different coverage options. Always pleased to work with them."
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K Robert Mayes

June 25, 2026

5  out of  5
rating by K Robert Mayes
"Katie and her dream team have been my trusted insurance provider for my home and auto’s since I moved back to Springfield! They are the best!!"
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Sheri Dhabalt

June 23, 2026

5  out of  5
rating by Sheri Dhabalt
"On June 11, we had storm damage from trees . I called Katie immediately, and she answered her phone! Within 40 minutes she had a tree company out here cleaning up the damage. I am truly impressed with Katie’s Quick action and checking on us to make sure that no one was hurt! She was at our house the next day Surveying the damage and got the claims started! Katie and her staff are wonderful to work with!!"
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Rachel Sorenson

June 14, 2026

5  out of  5
rating by Rachel Sorenson
"This was my first experience delving into the insurance world. I did some research and chose to go with Katie Young's Agency. It was a great decision, and her team has been super easy to get ahold of. Wyatt made it an incredibly smooth experience moving forward with the exact coverage I wanted. Absolutely no complaints!"
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Ally Burkey

June 11, 2026

5  out of  5
rating by Ally Burkey
"The service was amazing, and wonderful!"
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Harshan Parthiban

June 11, 2026

5  out of  5
rating by Harshan Parthiban
"Phenomenal service. Quite responsive and they guide you through the nuances pretty well! As a customer, I’m super pleased! I’d recommend these folks!"
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Galxyy Playz

June 10, 2026

5  out of  5
rating by Galxyy Playz
"Danielle has been very helpful answering all of my questions as well as helping work on different quotes that fit my needs. She has been very understanding and patient through all of my inquiries."
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Maverick

June 9, 2026

5  out of  5
rating by Maverick
"As a first-time homebuyer, the whole home insurance process felt overwhelming. Wyatt with Katie Young's office was patient and guided me through it, making it much easier. 10/10 recommend."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Katie Young’s Team. "
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Terren Saechao

June 8, 2026

5  out of  5
rating by Terren Saechao
"Katie was very patient and helpful to getting me onboard with insurance and informed me of all the important details!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Katie Young’s Team."
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Alex Marko

June 5, 2026

5  out of  5
rating by Alex Marko
"The Katie Young State Farm Team were great to work with. They were welcoming, adaptive to how you like to receive communication, very responsive, and incredibly helpful. Danielle created lots of quotes for me to review, so that I could choose the exact policy that was right for me."
We responded:
"Alex, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
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Shailen dabhi

June 5, 2026

5  out of  5
rating by Shailen dabhi
"Katie and Team are very responsive and helpful in times needed. Highly recommend them."
We responded:
"Shailen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Young’s Team!"
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Kevin P

June 5, 2026

5  out of  5
rating by Kevin P
"I've been trying to switch to State Farm, and they have been working on helping make the transition as easy and as smooth as possible. Making sure that the coverages I'll be getting are tailor made for me. Ensuring that my assets and family are well looked after. It's not about making money for them, it's about protecting their customers. Keep on being great guys. 10 out of 10 for me, and would definitely recommend."
We responded:
"Thank you for the fantastic review, Kevin! We are always here to help with your insurance needs here in Springfield . "
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Iona Mendenhall

June 4, 2026

5  out of  5
rating by Iona Mendenhall
"Katie young and her team are very awesome they've helped me out a lot"
We responded:
"Iona, thank you for your wonderful review of State Farm Agent Katie Young’s Team!"
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Functioning dysfunctional Momma

June 4, 2026

5  out of  5
rating by Functioning dysfunctional Momma
"I’ve been with Katie Young at State Farm for several years. Katie and her staff have always been professional, explanatory, helpful and friendly. On top of all of that, Katie and State Farm have always gotten me the best rates. I did and do my homework, from the first day and still State Farm has given me the best rates hands down.Thank you Katie Young and State Farm!

Your long time customer
Tina"
We responded:
"Thank you for the 5-star review, Functioning! Here on State Farm Agent Katie Young’s Team, we are proud to serve our community and appreciate your recognition. "
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Tom Borgsmiller

June 2, 2026

5  out of  5
rating by Tom Borgsmiller
"The staff is easy to work with. You present an issue and they will provide you with options to accomplish your goals. I would recommend this agency. I have been a State Farm customer got over 50 years."
We responded:
"Tom, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Katie Young’s Team—we are always here to help!"
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Ed Nutaut

June 2, 2026

5  out of  5
rating by Ed Nutaut
"I called today about an issue that I wanted to change on my plan, and I was called back almost immediately. Very prompt service as usual. My problem was addressed and fully taken care of to my liking.
I have never received any bad service from Katie and her crew, and I love the policies they are exactly tailored to my needs."
We responded:
"Thank you so much for the kind review! We truly appreciate you trusting us at Katie Young State Farm with all of your insurance needs. We’re glad our team was able to get you and you needed quickly – and will be sure to pass along the kind words to our team! We’re always here when you need us!! "
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Edward Optional

May 29, 2026

5  out of  5
rating by Edward Optional
"Very happy with the personal level of service"
We responded:
"We are grateful for your 5-star review, Edward! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
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Eric Snodgrass

May 27, 2026

5  out of  5
rating by Eric Snodgrass
"Outstanding service as usual. I've worked withe Katie Young for several years and there is a reason I keep coming back - excellent customer service and competitive pricing."
We responded:
"Thank you so much for the 5-star rating, Eric! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Oliver Record Frank

May 19, 2026

5  out of  5
rating by Oliver Record Frank
"Easy to work with, very helpful."
We responded:
"We are grateful for your 5-star review, Oliver! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
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BILL Zenke

May 18, 2026

5  out of  5
rating by BILL Zenke
"Katie is total professional along with being so easy to work with! Sent me to the people who solved my issue. Katie deserves a raise !!! 😁👍"
We responded:
"BILL, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Katie Young’s Team—we are always here to help!"
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George Benedict

May 13, 2026

5  out of  5
rating by George Benedict
"Been with Katie Young for many years. Always great to work with."
We responded:
"Thanks, George! Thankful we get to serve you and your family!"
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Brayden Reynolds

May 11, 2026

5  out of  5
rating by Brayden Reynolds
"Very helpful!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Katie Young’s Team."
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Chelsea Eichler

May 8, 2026

5  out of  5
rating by Chelsea Eichler
"Such an easy set up and great communication"
We responded:
"Chelsea, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Young’s Team!"